Around 400 passengers who were scheduled to fly from Istanbul to Delhi and Mumbai were stuck in Istanbul for nearly 2 days.
The IndiGo flights 6E 12 (Istanbul to Delhi) and 6E 18 (Istanbul to Mumbai) were scheduled to depart on Wednesday night and were stranded at the airport for almost 2 days. The passengers took to their social media and informed that firstly was delayed by an hour then it was cancelled and then it was rescheduled by 12 hours.
They complained about the facilities provided to them by the airline as they alleged that they were neither approached by the airline’s officials to inform them about the delay nor they were provided meal vouchers and accommodation.
In a statement on Friday, IndiGo attributed the delay to technical glitches. It mentioned that passengers were apprised and provided with refreshments and accommodation where possible. It expressed regret for the inconvenience and informed that the operations had normalized.
